Shipping & Handling

Free shipping and returns are available for all US orders.

Shipping and Processing Time

We process and ship orders from our New York warehouse. Orders with free standard shipping will normally be fulfilled and shipped within 1-2 business days (Monday-Friday), unless otherwise noted. Most shipments will be delivered within 5-7 business days after your order is placed. Personalized and customized orders will require additional processing time, details of which can be found in the product description. You will be charged at the time the order is placed. We will e-mail you a shipping confirmation along with tracking information when your order ships.

Returns

We happily accept most unused merchandise with tags attached within 30 days of the ship date for a full refund.

Please note that personalized and customized pieces are final sale only. Items purchased on sale are also final sale only.

Please visit our Returns page for more details.

Order Cancellation

If you want to cancel or change a Fashionest order for any reason, please contact us at help@fashionest.com. Please make sure to include your order number in the e-mail.

If the order has already shipped out, and you don’t love it when the piece arrives, you can easily send the item back to us for a full refund or credit within 30 days of the ship date using the pre-paid return label included in your order. Only unworn merchandise with tags attached will be approved for return. (Please visit our Returns page for more details.)

United States Orders

We offer free shipping and returns on all US orders via USPS. Expedited shipping is available for an additional fee.

Free Prepaid Returns

We happily accept most unused merchandise with tags attached within 30 days of the ship date for a full refund.

Your package contains a pre-paid USPS return label for you to easily send back your items. We are not responsible for lost return packages, and suggest you insure and track your packages. You may also use the shipping method of your choice, if you prefer.

International Orders

We currently offer international shipping to Canada, the United Kingdom, and Australia.

Standard shipments will be sent via USPS Priority Mail International®.  Shipping Fees, Taxes and Duties (if applicable) will be included during checkout. Expedited shipping is not available for international orders.

Returns

We do not offer free return shipping for international orders. Customers are responsible for return shipping and any duties, taxes, and fees. You may choose the shipping carrier of your choice. We are not responsible for lost return packages and recommend you insure and track your package.

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